|1. What is MyWeb?|
|2. Do I need to Register for Access to MyWeb?|
|3. Which browsers can I use with MyWeb?|
|4. How do I check and update my browser to fit the 128-bit encryption?|
|What is MyWeb?|
|MyWeb is a Web interface that allows you to access information contained in the administrative database used by San Jose City College and Evergreen Valley College. If you are enrolled at any of our campus locations, your student records may be available online. MyWeb will allow you to register for classes, access your class schedule and grades as well as make payments to your account through our "Secure Sockets Layer" (SSL) encryption site.|
|Do I need to Register for Access to MyWeb?|
No. If you are a current student, your profile is already on our MyWeb System. You will need your Student ID # and your birthdate.
The first time you login to MyWeb, you will be prompted to change your password. MyWeb passwords must be 6-9 characters in length and must include both alpha and numeric characters. A password hint option is available to help you remember your password.
|Which browsers can I use with MyWeb?|
MyWeb will operate effectively with the Netscape Navigator, FireFox or Microsoft Internet Explorer browsers on PCs or Macintoshes. For best results the browsers should be Netscape 9.x, FireFox 2.x or Internet Explorer 7.x level or later with 128-bit encryption. While FireFox Release 2.x functions satisfactorily on Macintosh platforms. MyWeb has been installed on other platforms, such as X Windows, but it has not been rigorously tested on these platforms and the results may be problematical.
|How do I check and update my browser to fit the 128-bit encryption?|
|I am getting slow response to my MyWeb queries. What is the problem?|
|There are a number of conditions that might affect your response time in MyWeb. Often an increase in the response time is related to traffic over the communication lines. Depending upon your location, MyWeb uses your campus Intranet, the Internet or both. The number of users on any portion of those systems will often slow the response time for everyone. Downloading large files via your institution's communications lines will drastically increase response time for all other users on the system. High levels of MyWeb use by other members of your institution also affect your response time. This is caused not only by increased user traffic, but also by the additional processing required of the institution's host machine to respond to MyWeb queries. An example of a high-use time period would be during your institution's Web registration period. You may also experience slower performance during peak usage periods for your Internet Service Provider (ISP). You should notify your ITSS staff if you continue to experience poor performance during non-peak usage periods.|
|How do I print a form using my browser?|
|For PC Users - You can print a form by clicking the Print icon on the Toolbar of your browser. Alternately, you can click File, and then click Print in the drop-down menu. Then click OK in the displayed Print dialog box. The document will be printed on the printer indicated in the text field Name in the Print dialog box. You can change the destination printer by selecting another printer in the Name drop-down list box and then click OK. Some of the forms will be more legible if you print them using Landscape mode. To print a form in Landscape mode, click File, then click Print, and then click Properties in the Printer dialog box. A Document Properties dialog box will appear. Click the Page Setup tab and then the Landscape radio button in the Orientation section of the dialog box. Click OK to set the Landscape mode and OK once more to cause the form to print. After the form has printed you might want to reset your system back to Portrait mode by following the same procedure you used to set Landscape mode.
For Macintosh Users - You can print a form by clicking the Print icon on the Toolbar of your browser and then click Print in the pop-up dialog box. Alternately, you can click File, and then click Print in the pop-up dialog box. The document will be printed on the printer indicated at the top of the pop-up dialog box. You can change the destination printer by clicking on the Apple icon in the upper left-hand corner of the window and then clicking Chooser in the drop-down menu. The Chooser dialog box will display a graphic of all the printers set up for your Macintosh. Select the new printer by clicking on the appropriate icon and then close the dialog box by clicking the upper left corner of the box. Some of the forms will be more legible if you print them using Landscape mode. To print a form in Landscape mode, click File and then Page Setup in the drop-down menu. Click the Orientation icon to change the printer setting from Portrait to Landscape mode. The accompanying graphic will illustrate that you made the change. Click OK to enable the setting and print the form using the instructions presented previously.